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Email Alert Gateway

Email integration provides reliable delivery of data quality alerts to individual team members or distribution lists.

Configuration Requirements​

  • Name: A unique identifier for your email gateway
  • Channel: Email (selected from dropdown)
  • Recipient Email(s): One or more email addresses

Multiple Email Recipients​

You can specify multiple email recipients by entering comma-separated email addresses. This ensures all relevant stakeholders receive critical data quality alerts.

Example Configuration:

Name: Data Team Email Alerts
Channel: Email
Recipient Emails: data-team@company.com,
                  manager@company.com,
                  on-call@company.com

Creating an Email Alert Gateway​

  1. Navigate to the Alert Gateways section in DeepDQ
  2. Click "Add Alert Gateway" button
  3. Enter a descriptive name for the gateway
  4. Select "Email" as the channel type
  5. Enter recipient email address(es)
  6. Test the gateway to ensure proper configuration
  7. Save the alert gateway

Testing Email Gateways​

DeepDQ provides built-in testing functionality to verify your email gateway configuration:

  • Test Message: Send a test alert to verify email delivery
  • Configuration Validation: Automatic validation of email formats
  • Delivery Confirmation: Confirmation of successful message delivery

Managing Multiple Email Recipients​

Email gateways support multiple recipients:

  • Enter multiple email addresses separated by commas
  • Support for individual emails and distribution lists
  • Flexible recipient management

Best Practices​

Gateway Naming​

  • Use descriptive names that indicate purpose and scope
  • Include environment information (e.g., "Production-Critical-Email")
  • Consider team or department in naming convention

Recipient Management​

  • Distribution Lists: Use email distribution lists for team-wide alerts
  • Role-Based: Configure different gateways for different roles
  • Escalation: Set up multiple gateways for escalation workflows

Email Content​

  • Ideal for formal notifications and audit trails
  • Good for alerts that need to be archived or referenced later
  • Suitable for detailed alert information and context

Alert Frequency​

  • Configure appropriate alert thresholds to avoid email fatigue
  • Use different gateways for different severity levels
  • Consider consolidating low-priority alerts into digest emails

Troubleshooting​

Common Email Delivery Issues​

Email Address Problems:

  • Verify email addresses are correctly formatted
  • Ensure distribution lists are properly configured
  • Check for typos in email addresses

Delivery Issues:

  • Check spam/junk folders for delivered alerts
  • Confirm email gateway is not blocked by corporate firewalls
  • Verify email server settings allow external notifications

Multiple Recipient Issues:

  • Ensure comma separation without extra spaces
  • Validate each individual email address
  • Test each recipient individually if bulk testing fails

Corporate Email Restrictions:

  • Check with IT department about email filtering rules
  • Verify DeepDQ's sending domain is whitelisted
  • Ensure email size limits accommodate alert content

For additional support with Email Alert Gateway configuration, consult the DeepDQ support documentation or contact your system administrator.